Terms and Conditions

**Cleopatra's BathCrafts Terms and Conditions**

Thank you for choosing Cleopatra's BathCrafts for your body, bath products, and accessories. Before purchasing, we kindly ask you to review our terms and conditions to ensure a smooth shopping experience. By purchasing from Cleopatra's BathCrafts, you agree to abide by the following terms and conditions:

**1. Handcrafted Nature of Products:**

Our body and bath products and accessories are meticulously handcrafted with care and attention to detail. Due to the nature of handmade items, variations may occur in colour, texture, and appearance. We strive to maintain consistency in quality, but please understand that slight differences can occur between batches.

**2. Returns Policy:**

We do not accept returns or exchanges as each item is handcrafted with love. We take great care to accurately represent our products through detailed descriptions and images to ensure you make an informed decision before purchasing. If you have any questions or concerns about a product, please contact us before placing your order.

**3. Patch Tests Encouraged:**

We highly encourage all customers to perform patch tests before using our products, especially if you have sensitive skin or allergies. While natural and skin-loving ingredients are used in our formulations, everyone's skin reacts differently. Patch testing helps determine if a product suits your skin and helps prevent adverse reactions.

**Why Patch Tests Are Important:**

a. **Skin Sensitivity:** Individuals may have varying degrees of skin sensitivity, and what works well for one person may irritate another. Patch testing allows you to assess your skin's reaction to a product before full application.

b. **Allergies:** Natural ingredients can trigger allergic reactions in some individuals. Patch testing helps identify potential allergens and prevents adverse allergic reactions.

c. **New Products:** Introducing new skincare products into your routine can sometimes cause unexpected reactions. Patch testing allows you to evaluate the compatibility of a new product with your skin before regular use.

d. **Safety Precaution:** Patch testing is a simple and effective safety precaution that can help prevent discomfort or adverse effects on your skin.

**4. Product Usage and Safety:**

a. Follow the usage instructions for each product.

b. Discontinue use if irritation or discomfort occurs and consult a healthcare professional.

c. Keep products out of reach of children and pets.

d. Store products in a cool, dry place away from direct sunlight.

**5. Intellectual Property:**

All content on Cleopatra's BathCrafts website, including product images, descriptions, and logos, is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written permission.

**6. Amendments to Terms and Conditions:**

Cleopatra's BathCrafts reserves the right to amend these terms and conditions without prior notice. Any changes will be effective immediately upon posting on our website.

**7. Contact Us:**

Please don't hesitate to contact us if you have any questions, concerns, or feedback regarding our products or terms and conditions. We're here to assist you and ensure your experience with Cleopatra's BathCrafts is delightful.

Thank you for choosing Cleopatra's BathCrafts for your body and bath needs. We appreciate your support and look forward to serving you with our handcrafted products.

cleopatra@cleopatrasbathcrafts.com Tel: 07552637688 

Date of Last Revision: 18 MARCH 2024